Nonprofit Digital Transformation: Why Prioritise It Now, and What It Could Look Like
According to a BDO survey, 46% of nonprofits said technology limitations restricted their ability to respond to COVID-19. As in-person programs and events were canceled and more staff had to work remotely, short-term nonprofit digital transformation projects have climbed higher and higher up priority lists. As a result, 64% of...
January 8, 20210 Comment Digital TransformationContinue ReadingThe Digital Workplace Defined
One of the biggest shifts that the Covid-19 pandemic has brought about in the economic world is the way people work and where they work from. Only about 11% companies don’t expect many of their employees to work remotely down from more than 36% before the pandemic hit the world,...
January 7, 20210 Comment Digital WorkplaceContinue Reading4 Qualities to Look for in a Digital Transformation Consultant
According to the International Data Corporation (IDC), spending on digital transformation is expected to reach $2.3 trillion in 2023. Even if you’re not spending on digital transformation, your competitors are. And they’ll have no trouble leaving you behind. The challenge, of course, is choosing, implementing, and adopting the right tools...
December 30, 20200 Comment Change ManagementContinue ReadingCustomer Expectations of the P&C Insurance Industry Are Changing. Keep Up.
The Amazon Effect has upended traditional modes of business across all industries as customers increasingly expect personalized, on-demand service. The property and casualty (P&C) insurance industry is no exception, and customer needs and expectations are driving a digital transformation within the industry. As companies in the P&C insurance industry strive...
December 28, 20200 Comment P&C InsuranceContinue Reading6 Insurance Trends CIOs Need to Know for Digital Transformation in 2021
The COVID-19 pandemic has revealed opportunities for insurers to increase productivity, improve customer experiences, and reduce operating expenses by 40% in the coming months and years, according to McKinsey. The early months of the pandemic put insurers in survival mode. CIOs had to put projects on hold that could have...
December 25, 20200 Comment Digital TransformationContinue ReadingHow To Implement Work-from-Home Training At Scale
Helping your employees develop new skills and build fluency in your internal tools is a great way to get more out of your team, but training thousands of people is a logistical challenge for any enterprise. Add in a pandemic and you need to train thousands of employees on internal...
December 22, 20200 Comment Remote WorkContinue ReadingTechnostress Explained : Help Your Team Avoid It
Remote work is not going anywhere. According to Gartner, 82% of surveyed organisations plan to let employees work from home at least part time after the pandemic. But despite the many positive aspects of working from home, recent studies have found a correlation between remote work and technostress. Companies are...
December 22, 20200 Comment Digital TransformationContinue ReadingWhat Does It Mean to be SCORM Compliant? A Guide for L&D Managers
LinkedIn’s 2020 Workplace Learning Report found that 45% of L&D managers spent nearly half of their time curating and building content as they continued to expand L&D programs. But as you build out your content library, training materials can’t live in silos across your learning management system (LMS), knowledge bases,...
December 21, 20200 Comment E-LearningContinue ReadingMigrating from Salesforce Classic to Lightning: Your Guide to a Seamless CRM Upgrade
In January 2020, Salesforce officially enabled the new Lightning Experience (LEX) for all customers. And while they aren’t retiring Salesforce Classic (yet), the CRM giant is only releasing new features only for LEX. That means one thing: It’s time to build your Salesforce Classic to Lightning migration plan. When Salesforce...
December 21, 20200 Comment Salesforce TrainingContinue ReadingCOVID-19 Is Accelerating Digitalization. Now, Your Digital Adoption Strategy Has to Keep Up.
A survey of UK senior decision makers found that 77% believe COVID-19 is driving their organization’s shift to a digital-first mindset. That’s not because they weren’t already planning a path to digitalization, that is, finding ways to use new digital technologies to modernize business models and operations. Rather, COVID-19 has...
December 18, 20200 Comment UncategorizedContinue ReadingInsurance Automation is Changing the P&C Industry Forever — Here's How
In general, the insurance industry has not been quick to adopt new technology. Yet insurance automation can reduce claim costs by as much as 30%, McKinsey found. As more businesses realize the potential impact of digital transformation, they are adopting new technology and expanding their offerings. Companies are increasingly implementing...
December 18, 20200 Comment UncategorizedContinue Reading6 Instructional Design Strategies that Improve User Engagement
Without instructional design strategies, most corporate training efforts are costly and ineffective. According to a 2019 Research and Markets report, the global corporate training market was valued at $367.6 billion in 2018. With global spending on enterprise software eclipsing $459 billion in 2020, a good portion of corporate training has...
December 16, 20200 Comment Instructional DesignContinue ReadingWhy Automated Underwriting is Key to P&C Insurance in a Post-Covid World
COVID-19 has changed the way Property & Casualty (P&C) insurers must approach underwriting. In a recent report, Deloitte forecasted that, depending on how the pandemic progresses, historical data may be less valuable to the underwriting process, insurers might face unexpected spikes in claims, and insurers who take an agile approach...
December 11, 20200 Comment UncategorizedContinue ReadingInsurance Analytics: Trends and Use Cases for P&C Insurers in 2021
Continuous innovation in insurance analytics enables many P&C insurers to improve their plans for customer-centricity, telematics, and claim management efficiency. However, studies show that the industry still has a long way to go to get the most out of advanced analytics. According to a Willis Towers Watson report, “many insurers...
December 4, 20200 Comment P&CContinue ReadingTypes of Technical Writing: How to Create Approachable Copy
“A sentence should never be cruel and unusual.” — William C. Burton, Attorney Burton believed that no writing should be so complex that the reader has to suffer through it. While he was referring to legal texts, this sentiment applies to various types of technical writing as well. Technical content...
November 30, 20200 Comment Technical WritingContinue Reading