Applying the Enhanced Kotter’s 8-Step Change Model
“The only thing that is constant is change,” and John P. Kotter has proven that change management models are no exception. His 1996 book, Leading Change, introduced Kotter’s 8-step change model. Although he (and many change management professionals) continue to refer to this established framework, eighteen years later, Kotter saw...
December 3, 20190 Comment Change ManagementContinue Reading11 Salesforce Software Onboarding Best Practices That Work!
No matter how skilled, knowledgeable or experienced your new employee is, he/she will definitely take their own time to get comfortable with the platform. But, if you have a well thought out onboarding strategy along with a few out of the box techniques, then rest assured........
December 2, 20190 Comment Salesforce TrainingContinue ReadingADKAR Model : What Is It and How To Use It?
Anyone who has looked into change management has heard of the ADKAR Model of change management. But there is a big difference between knowing what a model is and being able to use it. Take the SWOT analysis, for example. Plenty of people know that SWOT refers to Strengths, Weaknesses,...
November 21, 20190 Comment Change ManagementContinue ReadingAchieve Your Digital Transformation Journey Goals By Ensuring Software Adoption
If you’ve been in the business world for longer than a few years, you’ve witnessed firsthand the evolution of technology. This is especially true if you’re a seasoned professional who has been working in your industry for years. You already know that innovations in technology have revolutionized the way every...
November 19, 20190 Comment Digital TransformationContinue ReadingDigital Dexterity: What is it and Why Does it Matter?
Craving dessert? So, you search for your favourite patisserie on a delivery app. Then you read online about the huge carbon and plastic footprint caused by food deliveries. Immediately, you cancel plans of take-out and switch on YouTube to learn how to make a soufflé instead. This is digital dexterity...
November 14, 20190 Comment Digital TransformationContinue Reading6 Key Features an eLearning Authoring Tool Must Comprise
One of the things that powers effective learning is effective training content that is built through an elearning authoring tool. While there is a plethora of off-the-shelf learning material that can be used to create information-rich training content, the benefits of developing course content tailored to your organization’s needs are...
November 12, 20190 Comment E-LearningContinue Reading17 Awesome Technical Writing Tools For Documenting Information
Taking up where from we left off in Part 1 of the technical writing tools series. (Do check it out if you haven’t read it) In this installment, we deal with the technical writing tools used in the “Document Information” phase. This is the writing, editing, drawing, reviewing and rewriting...
November 6, 201913 Comment Technical WritingContinue Reading5 Common Causes of Resistance to Change in Organizations
It’s easy to get excited about making changes in an organization when you’re the force behind the change, but everyone else may not share your enthusiasm. Let’s say you’re eager to move all customer relations into Oracle CRM. You’ve been working on this project in the background for a while,...
November 5, 20190 Comment Change ManagementContinue ReadingWhy Fleetwood Mac At Dreamforce 2019 Is Everything That Matters
In less than 2 weeks, we will finally be at the most awaited event of the year – Dreamforce 2019!! The excitement is palpable and we’re already gearing up and packing our bags for the 4-day extravaganza. One of the things we are looking forward to the most, after the...
October 28, 20190 Comment DreamforceContinue ReadingWhy Digital Adoption Solutions are Critical to Digital Transformation Success?
Have you invested millions into latest enterprise technologies and modifying business processes to stay relevant in a world obsessed with digital transformations (DT)? Great! But if your employees and customers do not know how to use these tools efficiently, then you are pouring money, time and effort down the proverbial...
October 18, 20190 Comment Change ManagementContinue ReadingEverything You Need To Know About Creating Intelligent Help Content
Did you know that the average intelligence of each generation of humans rises by 3 points every decade? This means that in the last century, IQ has risen by 30 points! Well, if IQ is rising so quickly, what does that mean to how your help content is being consumed?...
October 15, 20190 Comment Technical WritingContinue Reading6 Essential Change Management Plan Templates
Implementing organizational change is complicated, but creating a plan doesn’t have to be if you have the right change management plan template to leverage. While the actual implementation process will be influenced by a variety of factors, all organizational changes will begin with a similar foundation. In order to build...
October 10, 20190 Comment Change ManagementContinue Reading7 Change Management Certifications Worth Your Time
Change management is a hard discipline to excel at, given the variety of organizational, process, technology and people issues that need to be coordinated. Having overseen around 500 process and software change programs at Whatfix, and having interacted with hundreds of change management professionals at our clients’, SI partners and...
October 8, 20190 Comment Change ManagementContinue Reading30+ Dreamforce Parties 2019 That You Must Attend!
It's not easy to pinpoint on what not to miss while at Dreamforce. But if it were me, then I would definitely put Dreamforce parties, second on my to-do list after the conference itself. Since we are in the same boat, to help you out, here's a list of Dreamforce Parties 2018 to keep you updated.
October 6, 20190 Comment DreamforceContinue ReadingElevating the Employee Experience in a Digital-First World
We live in the age of Digital Darwinism, where companies are in a mad rush to be as technologically robust as possible. Everyone is adopting the latest, most secure enterprise technologies at lightning speed. However, to deliver maximum impact, they also need to ensure that the (said) technologies are aligned...
October 3, 20190 Comment Digital WorkplaceContinue Reading