Struggling with Technology Adoption? Here's How to Fix It
According to Gartner’s now famous projections, Software-as-a-Service (SaaS) revenue is projected to grow at a compounded annual growth of 15.65% from $58.6B in 2017 to $99.7B in 2020! Clearly the benefits of SaaS are more than evident to all buyers and vendors. What is not so evident is that technology adoption...
August 13, 20180 Comment UncategorizedContinue ReadingReal time Learning: Everything You Need to Know About the Next Generation Learning Paradigm
Old habits die hard. They die hard even in the face of rapidly accumulating evidence that such habits could be becoming pointless, at the least, and self-destructive, at the most. For years, training and enablement managers have been obsessed about delivering knowledge in a linear classroom sort of setting. They...
August 7, 20180 Comment UncategorizedContinue Reading17 Dreamforce Parties 2018 That You Must Attend!
It's not easy to pinpoint on what not to miss while at Dreamforce. But if it were me, then I would definitely put Dreamforce parties, second on my to-do list after the conference itself. Since we are in the same boat, to help you out, here's a list of Dreamforce Parties 2018 to keep you updated.
August 6, 20180 Comment DreamforceContinue ReadingTop 23 Tools for Successful Salesforce Lightning Migration
Salesforce Lightning isn’t just like old wine in a new bottle, it’s redesigned to give users a completely new way of working. This is both a boon and a bane. A boon because the Lightning Experience is more dynamic and is a completely new way of interacting with your org....
August 1, 20180 Comment SalesforceContinue ReadingDigital Transformation of Banking is a Survival Imperative
If there is one industry vertical for which it is absolutely essential to embrace digital, it would be the financial services and banking industry. There is no debate here. Almost 86% banking executives believe digital will change the economics and competitive landscape of the industry, according to a recent Boston...
July 30, 20180 Comment Digital AdoptionContinue ReadingDreamforce 2018 Guide For Trailblazers
No one will ever force you to go to Dreamforce 2018! Well, If someone does, then, believe me, he/she is one of the most selfless human beings on the face of the earth. With about 2 months to go for the ginormous B2B Conference, the Salesforce ecosystem is already keen...
July 25, 20180 Comment DreamforceContinue Reading12 Sales Enablement Tools You Need To Empower Your Sales Team
Sales enablement technology is currently a $780M market, and it is expected to be worth $5B by 2021. Why? Well, because effective sales enablement has a significantly huge impact on revenue. With every interaction, sales reps go through the sales pipeline, following a pitch, have charge of the customer experience,...
July 24, 20180 Comment Sales ToolsContinue ReadingCPQ Solutions Are Integral to Smart Manufacturing
The “new” industrial revolution we’re experiencing now, commonly referred to as Industry 4.0 or “smart manufacturing” is powered by advancements that include robotics, artificial intelligence and the Internet of Things (IoT). According to the latest industry reports, manufacturers are expected to invest more than $267 billion U.S. dollars in the...
July 23, 20180 Comment Configure Price QuoteContinue ReadingBuilding a Great Change Management Plan
That barely 5 years old companies like Harry’s or Dollar Shave Club are able to force a gigantic 100 years old Gillette to do a rethink of its strategy is a clear signal of the shift in world order. And that Unilever saw a company like Dollar Shave Club as...
July 18, 20180 Comment UncategorizedContinue Reading10 Healthcare CRM Softwares to Give You a 360-degree View of the Customer
Healthcare organizations on a daily basis create, manage and store an ocean of consumer data. This data is pivotal to gaining insights that drive their administration, marketing, and outreach efforts. But quite often a generic CRM that they use may not be equipped to handle this level of coordination. Heeding to...
June 25, 20180 Comment CRMContinue ReadingExperiential Learning Can Reduce Learning Friction and Radically Improve Training ROI
It’s no brainer that reducing friction leads to perfect efficiency. Since 1995, when Bill Gates first proposed the idea of “friction-free capitalism,” the endeavour has been to reduce friction across all business processes. We’re not there yet. But we’re on the way. However, one area where friction is largely...
June 20, 20180 Comment UncategorizedContinue Reading11 Salesforce Integrations for Service Teams to Improve Online Customer Service
The fundamentals of customer service have remained the same—solving a customer’s issue in the best and quickest way possible. But the way you do that depends on your ability to adapt to the many options that online customer support offers. When you bought Service Cloud, the idea was to ensure...
June 15, 20180 Comment SalesforceContinue ReadingJob Aids 2.0: The Next Generation of Job Support Disrupting Workplace Learning
Job aids are nothing new. If anything, they have been around for several decades, most notably, at the end of the industrial revolution when workers needed constant reminding of their workflows in order to reduce errors and learn on the job. We are now in the fourth industrial revolution, as...
June 12, 20180 Comment Employee TrainingContinue Reading15 Salesforce Integrations for Sales Teams To Boost Productivity
Nearly two-thirds of a sales reps time is spent on reporting, administrative, and data cleansing tasks. Sales reps’ productivity takes a huge hit since they are spending a significant amount of time on these non-selling activities than on more vital aspects like making the sale and closing the deal. Being...
June 7, 20180 Comment SalesforceContinue ReadingWhy Product Adoption Process Needs a Dedicated Strategy
A product adoption process is like an election but in a one-party state. Paradoxical, yes, but quite right in the sense that the single party could yet lose and everything could plunge into chaos. While deploying a new software product into the ecosystem, organizations generally tend to believe that if...
June 6, 20180 Comment Product AdoptionContinue Reading