ISVs and Digital Adoption: The Next Step, Pt. 1
Independent Software Vendors (ISVs) play a critical role in the evolution of modern technology stacks in every major vertical, often working hand in hand with partners to provide tools that increase the speed, efficiency, and utility of their customers. Just like any other company, ISVs are constantly looking to improve...
August 11, 20200 Comment Digital AdoptionContinue ReadingChange Management Principles Leaders Swear By When Implementing New Technology
In 2019, enterprise software spending rose to $457 billion globally. However, more than half of CIOs report that up to 24% of SaaS subscriptions go unused at their companies. All too often, technology is forced upon employees without a clear plan to help users adjust or properly use new tools....
August 4, 20200 Comment UncategorizedContinue ReadingHR Directors, Here's How to Support Employees During a Cloud Transformation
Cloud transformation, or moving your applications fully or partially to the cloud, has a number of important benefits. It’s easier and faster to scale in the cloud, and it’s typically more efficient and cost-effective. However, you can realize these benefits only if your team fully adopts the new, cloud-based work...
August 4, 20200 Comment UncategorizedContinue ReadingContextual Learning: An Effective Approach to Drive Corporate Training Success
We can all agree that practical learning or real-life application of knowledge is really crucial to employee retention and overall growth. For the past several years, the practice of adding practical application to corporate learning has gained immense popularity and is widely known as contextual learning. As originally described by...
July 24, 20200 Comment UncategorizedContinue ReadingServiceNow Training: 7 Methods To Ensure Success
Digital workflow management platform ServiceNow offers customer experience and employee workflow solutions that can dramatically increase productivity and reduce costs. However, you can only realize these benefits if your employees and support staff are familiar enough with the platform to take advantage of all its capabilities. That’s where ServiceNow training...
July 24, 20205 Comment ServiceNowContinue ReadingSalesforce Training: Our Go-To Guide With 35+ Resources
More than 150,000 companies use Salesforce CRM—which means there are millions of people in need of Salesforce training. Salesforce can be an incredibly powerful tool for your business or a drain on your time and resources. It all depends on how comfortable your team feels working within the CRM. But...
July 21, 20200 Comment Salesforce TrainingContinue ReadingWhy Desktop Applications Still Have a Role in Digital Enterprises
What are Desktop Applications? Desktop applications reside and run on an internal server or client system. They run stand-alone on a computer, in contrast with the web-based applications that require a web browser to run. Adobe, MS Outlook, MS Teams, Skype, etc. can be considered as typical desktop applications. Notably,...
July 17, 20200 Comment Digital AdoptionContinue Reading5 Steps to Build the Perfect Digital Adoption Process
In this article, we pick up from where we left off in part 1 of this series and focus on the steps involved in creating a solid digital adoption process. Let’s start with an example. Kate is a newly inducted HR head of a company (X). The firm had onboarded...
July 15, 20200 Comment Digital AdoptionContinue ReadingImprove Employee Training with a Design-Thinking Framework
Technology has changed the landscape of professional learning and development. Learning management systems (LMS) and digital adoption platforms (DAPs) empower employees to access course materials when, where, and how they want. For CLOs, that means rethinking traditional employee training programs to ensure course completion and learner engagement. Instead of forcing...
July 14, 20200 Comment Instructional DesignContinue ReadingRetail Digital Transformation: 6 Inspiring Examples for CIOs
The landscape of retail is changing, and, as a result, instances of retail digital transformation are rapidly increasing. Even before the coronavirus pandemic, e-commerce was predicted to grow significantly in 2020, and sudden closures of brick-and-mortar stores forced many businesses to quickly shift focus to online sales. Retail companies then...
July 9, 20200 Comment Digital TransformationContinue Reading10 Onboarding Software Tools You Need Right Now
Onboarding employees is a crucial part of their journey and can even have an impact on your company’s overall brand. It creates a strong first impression of your organization and impacts the employee’s performance as they get consumed into business as usual. This is especially true during the current pandemic...
July 8, 20200 Comment Digital WorkplaceContinue ReadingDigital Transformation of Recruitment and HR: 7 Tactics That Worked
Even before the sudden shift to remote teams and digital workplaces, there was a push for digital transformation in recruitment and HR. A 2017 survey found that more than 50% of companies were in the process of increasing their adoption of digital tools for HR teams. A 2020 study shows...
July 7, 20200 Comment Digital TransformationContinue ReadingDigital Transformation in Insurance: 5 Must-Know Trends for CIOs
Digital transformation in insurance is happening in many ways and affecting everything from the underwriting process to customer retention. In fact, more than 60% of insurers say that technology already has a major impact on their underwriting processes, and more than 63% “expect technology to have a significant or very...
July 3, 20200 Comment Digital TransformationContinue ReadingDigital Transformation in Healthcare: The Biggest Challenges Aren’t What You’d Think
“You can’t see the forest for the trees.” What does this saying have to do with digital transformation in healthcare? More than you’d think. Often, CIOs and champions for digital healthcare initiatives are so focused on the actual technology (trees) that they miss out on the big picture (the forest)....
July 2, 20200 Comment Digital TransformationContinue ReadingDigital Adoption: A Bookmark-Worthy Guide for Enterprises
Digital adoption is becoming increasingly important as technology evolves. As you introduce new software, tools, and features into your company, employees need ways to stay up-to-speed without disrupting their work. For enterprise organizations, digital adoption could be the difference between a successful digital transformation and a costly failure. Think about...
June 29, 20200 Comment Digital AdoptionContinue Reading