11 Salesforce Integrations in 2019 for Service Teams to Improve Online Customer Service

11 Salesforce Integrations for Service Teams to Improve Online Customer Service
The fundamentals of customer service have remained the same—solving a customer’s issue in the best and quickest way possible. But the way you do that depends on your ability to adapt to the many options that online customer support offers. When you bought Service Cloud, the idea was to ensure...
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Job Aids 2.0: The Next Generation of Job Support Disrupting Workplace Learning

Job Aids
Job aids are nothing new. If anything, they have been around for several decades, most notably, at the end of the industrial revolution when workers needed constant reminding of their workflows in order to reduce errors and learn on the job. We are now in the fourth industrial revolution, as...
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15 Salesforce Integrations for Sales Teams in 2019 To Boost Productivity

15 Salesforce Integrations For Sales Teams To Boost Productivity
Nearly two-thirds of a sales reps time is spent on reporting, administrative, and data cleansing tasks. Sales reps’ productivity takes a huge hit since they are spending a significant amount of time on these non-selling activities than on more vital aspects like making the sale and closing the deal. Being...
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Why Product Adoption Process Needs a Dedicated Strategy

Product Adoption Process
A product adoption process is like an election but in a one-party state. Paradoxical, yes, but quite right in the sense that the single party could yet lose and everything could plunge into chaos. While deploying a new software product into the ecosystem, organizations generally tend to believe that if...
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Why Application Support is Broken and How to Fix It

Application Support
Organizations around the world are expected to spend a massive $421bn in 2019 shopping for enterprise software applications. In the US alone, this spending is expected to total $389bn this year.   But the question is not just how much money enterprise software vendors are going to make selling software....
Amar TejaswiBy : Amar Tejaswi0 Comment Customer SupportContinue Reading

17 Training Tools For The Modern Trainer

17 Training Tools For The Modern Trainer
With the advancement of digital technology, it is no surprise that employees’ expectations from training and development have changed. The training process and the training tools you’re using need to evolve accordingly to keep up with this change of pace. But, sometimes the ball gets dropped on one or two...
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Corporate Training Needs to be Unified in the Digital Workplace

Corporate Training Needs to be Unified
There is a huge misalignment between corporate training and corporate learning. Essentially, corporate training and corporate learning are the same thing, just two ends of the same thread. And, they should be. A long time ago, they were. But that no longer is the case because while the way modern...
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How Whatfix Drives Seller Adoption For Ecommerce Marketplaces

How Whatfix Drives Seller Adoption For Ecommerce Marketplaces
E-commerce marketplaces have a healthy symbiotic relationship with their sellers. They encourage their sellers to sell their wares online by piggybacking on their platform, services, and logistics. In return, the marketplaces charge commissions and provide premium accounts to help the sellers make the most out of their platform. In retrospect,...
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7 Ways To Find Dreamforce Hotels and Accommodations

6 Ways To Find Dreamforce Hotels and Accommodations
The chances of getting hotels closer to the campus are very slim. So to add on to your luck, we have made a short list of the possible ways you can find accommodation in San Francisco for Dreamforce 2018.
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Everything You Need to Know About This Year's Dreamforce Registration

Dreamforce 2018 registration - Get your $100 USD discount!
It’s that time of the year again! The Super Bowl of everything Cloud, the pinnacle of everything Salesforce – Dreamforce 2018 is around the corner. Dreamforce Registration has begun and the conference is a little more than two months away. The earlybird tickets are sold out and now the tickets...
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Dreamforce Live - Catch all the excitement from the comfort of your desk!

Dreamforce Sessions
Not gonna make it to Dreamforce 2018? Well, don’t you worry, we’ve something that will help you keep up with the excitement! There is still a way you can sit at your desk and watch everything unfold at Dreamforce 2018.
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15 Instructional Design Software To Create Incredible eLearning Content

15 Instructional Design Software To Create Incredible eLearning Content
“33% of the employees say that corporate employee training content is uninspiring.” Uninspiring corporate employee training leads to disengaged employees at work. Disengaged employees ultimately account for unproductive work. The smart way to make learning engaging, fun, and inspiring is to create interactive employee training content that can be easily consumed and...
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5 Must Do Things At Dreamforce 2018 San Francisco

There are a lot more amazing experiences at San Francisco that you will love. We’ve listed down a few of them that you might want to consider, before you leave the magnificent city by the bay. So dive in and check them out:
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How To Get Your Free Dreamforce 2018 Expo Pass!

How To Get Your Free Dreamforce 2017 Expo Pass!
This pass is the ultimate key to enjoy the event without burning a hole in your pocket. Watch this Whatfix guide live, to get a free Dreamforce 2018 expo pass.
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Dreamforce 2018 Location Map Decoded

Dreamforce 2015 location
Dreamforce 2018 is being held at the Moscone Center, the largest convention center in San Francisco. So if this is your first time in the city or the convention or both, then this post is for you. This is Your Dreamforce 2018 location essentials.
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