How Technical Documentation Plays a Critical Role in Product Adoption

technical writing for product adoption
Been a successful technical writer for several years? Author of several installation guides, FAQs, help manuals, whitepapers for products in the past? But off late, you find that your writing is not making the necessary impact on your customer or on the product sales, don’t worry, you are not alone!...
AnuradhaBy : Anuradha0 Comment Product AdoptionContinue Reading

Software Products Are in Danger of Turning into Shelf-ware Without User Adoption

user adoption
A sad software product story: After extensive and rigorous conceptualization, development, testing, marketing, and deployment, the software just ends up on the shelf gathering dust. This is not fiction but fact. Virtually all software products are at risk of becoming shelf-ware, no matter how well-crafted they are. Be it an...
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Take Your First Steps Towards Futuristic Software Training

Futuristic Software Training
Some years ago, I had joined SAP to work as a product manager for their Business Intelligence (BI) product. SAP BI an impressive product: massive and very comprehensive. With no better way available at the time to get us prepared for the job, L&D had us sit through three weeks...
Kirti SharmaBy : Kirti Sharma0 Comment Employee TrainingContinue Reading

5 Ways HCM Technology can Transform the Face of HR

HCM Technology for HR Transformation
Let’s face it, enterprises are always looking to optimize costs and timelines while playing catch-up with the Big Hairy Audacious Goals of growth and expansion. And in the quest to continuously achieving business growth, HR often doesn’t get a seat at the high table that it so deserves. Luckily, the top...
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The Value of Web Self-Service for Enterprise Applications

web self-service
It is no secret that consumer applications have led us to center our lives around simplicity and ease. With just a few clicks, you can book a cab, order food, or even shop from the other end of the world. The users of these consumer applications are also the end...
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The Latest Trends in Technical Writing Headlining 2019

trends in technical writing
For some time now, technical writers have been battling several challenges – sometimes the trouble is with the ‘technical’ and sometimes with the ‘writing’! Whether it is to sustain his/her present job or clear an interview for better opportunities, trends in technical writing have changed so much that the humble...
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6 Impactful Microlearning Examples for Enterprises

microlearning examples
The CHRO of Unilever, a Fortune 500 company, makes an interesting observation about how employee learning has changed in today’s competitive business environment. She points out that “all learning is underpinned by curiosity and focus”. Employees learn best when they encounter challenges in their business processes that they have to...
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Making Your Learning Content What It Needs to be: Personalized and Adaptive

Imagine you just landed in Paris. The flight was long but you can’t contain your excitement. It’s a breezy August morning and you just want to explore the city with streets smelling of coffee and freshly-baked croissants every few meters. You are walking out of the airport, looking for the...
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13 Salesforce Adoption Strategies To Ensure Maximum ROI

Salesforce Adoption
Salesforce adoption is a funny business! To put it plainly, user adoption on Salesforce is just enabling a user to use it as the in-house CRM. But in reality, it is definitely not as easy as it sounds. In fact, it is nerve-wracking, time-consuming, complex, and in adverse cases, leads...
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The Biggest Oracle HCM Cloud Challenges You Need to Solve

Oracle HCM Cloud Challenges
What can an application like Oracle HCM Cloud do for your organization? If nothing else, at a very high level, organizations with a high rate of HR technology adoption among their users have “doubled the gross revenue per employee” and “a 12% increase in their overall HR, Talent, and Business...
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In-App User Assistance: What It Is And How To Nail It

user assistance
When it comes to enterprise applications nowadays, product adoption is a challenge that is constantly overlooked by businesses that buy them. They may get the application to solve a particular problem in their organization, but they often miss the fact that if the adoption of the application is not driven...
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How RPA Can Be Leveraged As a Workplace Technology in 2019 to Boost Productivity

RPA Workplace Technology
Robotic Process Automation (RPA) is kicking in. Gartner has predicted that, by 2020, almost 40% of all the large enterprises would have implemented RPA in some capacity to automate their processes and workflows. Services firm Genpact says that, as of 2018, more half of its enterprise clients have either invested...
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13 Customer Experience Management Tools in 2019 For An Improved CX

cxm tools
Managing a seamless customer experience can be quite overwhelming as it involves understanding how customers interact with your product and what they expect from it. Customer experience management tools simplify this process by capturing highly relevant customer data and offering actionable insights. Customer experience management tools are equipped with diverse...
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Top 13 Elearning Tools In 2019 To Create Amazing Courses

Today, eLearning seems to be taking over the employee training world. Well, with good reason. The Research Institute of America found that eLearning increases knowledge retention rates among employees by 60%. Organizations are constantly looking for new and improved ways to produce eLearning content that helps the employees learn productively....
Varsha VenkateshBy : Varsha Venkatesh0 Comment E-LearningContinue Reading

10 Highly Effective Ways to Drive New Feature Adoption in 2019

10 Highly Effective Ways to Drive New Feature Adoption
Salesforce has as many as 3 releases in a year. And if you’re a Salesforce user, then you know their release notes are never-ending.  The point here is that from the perspective of the product, all those features released definitely are useful and add value to the product. But, every...
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Discover How Whatfix Can Help Your Business


Discover How Whatfix Can Help Your Business


Discover How Whatfix Can Help Your Business