Care About Customer Care? Follow these 10 Blogs To Stay Updated!

Freshdesk
The customer care domain data can be overwhelming. Look at the following compilation from InsightSquared. It states that 66% of customers switch companies due to poor service. That’s HUGE. Clearly, customers take support very seriously. Especially when choosing solution providers. So to prepare you to meet the ever-so-challenging customer support...
By : Disha Sharma1 Comment Customer SupportContinue Reading

5 Flows To Manage Opportunities In Salesforce Lightning The Right Way!

Opportunities in Salesforce Lightning
In this post, we will show you how to manage Opportunities in Salesforce Lightning with 5 interactive Whatfix flows. These flows will help you learn how to do different tasks in real-time, on your Salesforce Lightning platform.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

How Simplifying Your Onboarding Process Helps with Customer Retention

Onboarding processes are traditionally used by companies to help new hires acclimate to their jobs quickly, but the term has also been adopted by online service companies to describe teaching new customers how to be successful using their platforms, tools and apps.
By : Nichole0 Comment User OnboardingContinue Reading

Is Your Email Onboarding Terrible? Here’s How 4 Startups Improved It

Onboarding
Startups are somewhat obliged to send welcome emails after a customer signs up for a free trial. It is the stage where they set the tone and tell people who they are. But there’s too much to say, and so much to offer.
By : Dan Virgillito0 Comment User OnboardingContinue Reading

5 Customer Engagement Strategies to Delight, Amaze, and Retain

Today’s customer engagement strategies are more about creating ongoing meaningful interactions that not only drive revenue, but turn customers into brand advocates.....
By : Nichole0 Comment Customer RetentionContinue Reading

4 Key Things You Need To Know About User Profiles In Salesforce Lightning

Profiles In Salesforce Lightning
In this post, we will be discussing 4 ways using which you can manage your user profiles in Salesforce Lightning Experience. It’ll also give you a glimpse of setting and assigning user permissions in Salesforce, and all the important things you need to know about Salesforce Profiles.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

Import And Export Salesforce Lightning Contacts In 3 Quick & Easy Steps

Salesforce Lightning Contacts
In this post, we will be covering 3 tools that will help you seamlessly import and export Salesforce Lightning contacts. The best way to learn any tool is by practicing it on the live platform.....
By : Gokul Suresh0 Comment UncategorizedContinue Reading

The Simplest Guide To Setup Contacts in Salesforce Lightning

Contacts in Salesforce Lightning
Even then, getting around and grasping all its functionalities may seem a tad bit tedious. To help you in such scenarios, our Whatfix Community users have been creating Whatfix flows on Salesforce.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

How How-To Guides Can Raise Your Search Engine Rankings

Type in any search query into Google. Just below the ads, you’ll find the top websites for that keyword, and you’ll find that they have a few things in common......
By : Nichole0 Comment Interactive WalkthroughsContinue Reading

How Training On A Live Product Could Help Startup Remote Teams

How Training On A Live Product Could Help Startup Remote Teams
People struggle when working with virtual teams because they don’t provide all the adequate training involved. The managers assume that their new team should automatically know what to do. After all, they know the job descriptions. Unfortunately, that is never the case.
By : Dan Virgillito0 Comment Employee TrainingContinue Reading

How To Make Your Brand Customer Experience Ready For 2020

customer experience
But at the cusp of 2016, it is safe to say that millennials are clearly an enormous target market who have the power to spend as well as set trends.....
By : Vanhishikha0 Comment Customer ExperienceContinue Reading

How Lightning Navigation Menu Can Help You Use Salesforce Better

Lightning Navigation Menu
In this post, we will give you an in-depth look into Salesforce Lightning Navigation Menu. We’ll follow up with more features like Leads, Opportunities, Contacts, Dashboard, Feeds and Reports in our upcoming blog posts.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

How Accounts In Salesforce Lightning Experience Is Now Smarter

Accounts In Salesforce Lightning Experience
In this post, we will be answering 3 commonly asked questions about accounts in Salesforce Lightning Experience. To do so, we will show you the Whatfix Way, which will give you real-time experience on your Salesforce Lightning platform and help you perform different tasks.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

How To Revamp Your Employee Onboarding Process In 6 Steps

employee onboarding process
Effective employee onboarding starts even before a prospective employee walks in for an interview and continues long after their first week at the job is completed......
By : Vanhishikha0 Comment User ExperienceContinue Reading

3 Tips To Create A Consistent Message in Your Onboarding Experience

onboarding process
You may be able to increase the conversions of free trial users to paid subscribers and the retention rates of your new paid subscribers, by doing something simple: creating a consistent message. In this post, we’re going to show you how creating a consistent messaging from your sales funnel to the onboarding experience can help you increase your bottom line.
By : Kristi Hines0 Comment User OnboardingContinue Reading

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Discover How Whatfix Can Help Your Business


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