7 Incredible ServiceNow Training Methods To Ensure Success!

7 Incredible Methods To Ensure ServiceNow Training Success!
The thing about ServiceNow training is that – it has two prominent sides! There are Agents who must be trained to solve incidents, problems, and other requests in a jiffy. And there are Employees whose primary aim is to get their issues sorted out quickly via the platform. This means...
By : Gokul Suresh0 Comment ServiceNowContinue Reading

30 User Onboarding Tools To Make Your Product Experience Exceptional

30 User Onboarding Tools To Make Your Product Experience Exceptional
User Onboarding is like learning to ride a bicycle. And User Onboarding tools are those parts of the bicycle, that keep it intact and helps you ride it smoothly! Wondering why I started this article with such an analogy? Well then, I’d recommend you to read my article on User...
By : Gokul Suresh0 Comment User OnboardingContinue Reading

How To Build A Rock Solid User Onboarding Process!

User Onboarding
Truth be told, User Onboarding is a tricky business. You may think that you know how to build and execute an onboarding process seamlessly. You might also believe that you could hack the process to get buttloads of active users. But, ultimately, the truth is, a single misfire is enough...
By : Gokul Suresh0 Comment User ExperienceContinue Reading

How Artificial Intelligence is Shaping the Future of Customer Support!

Artificial Intelligence and customer support
By 2020, customers will manage 85% of their relationship with enterprises without interacting with a human.” – This was one of the most surprising predictions in Gartner’s Customer 360 summit. These numbers are good enough to make any experienced customer support executive cringe!
By : Shivani Nalkar1 Comment Customer SupportContinue Reading

10 Change Management Tools To Effectively Manage Organizational Change

Top 7 Change Management Tools to Add to Your Arsenal in 2017
Google normally has answers for everything! But recently, when I searched for “Change Management Tools”, it turned up some resources that barely gave me the information that I needed. The resources were great, it gave me the leeway to understand the processes and information required to decide on the tools. And due to the vastness and complexities of Change Management, I wasn’t surprised. Instead, that built my determination to find out the best change management tools.
By : Gokul Suresh0 Comment Change ManagementContinue Reading

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Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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