To ease things for you, we have sorted some of the best support tools in the market into five broad categories. Each category can be distinctly looked upon as a way of providing support.December 23, 2016Customer SupportContinue Reading
What is it that drives a buyer to buy a web product and remain loyal over a long period of time? Is it the way the product looks? Or is it the way the product solves the problem?
(Give it a few breaths. Think it over!)
If you nodded your head for either of the questions, then I urge you to look deeper.December 21, 2016Interactive WalkthroughsContinue Reading
Apart from the popular LMS, there are many more LMS that provide the same functionalities and support but haven’t gained much popularity. So, to get you up to speed, we’ve compiled a list of LMS that you must watch out for in 2017.December 16, 2016E-LearningContinue Reading
The age-old philosophy, Occam’s Razor states that all things being equal, the simplest and the most direct solution which can be derived with fewer steps, is usually the correct answer to any problem.
When it comes to user onboarding, this is a principle that takes a lot of precedence. December 14, 2016User OnboardingContinue Reading
You must already be familiar with the difficulties faced by technical writers. Let’s instead focus on an innovative solution that has the potential to sort out several of the common problems faced.December 12, 2016Technical WritingContinue Reading