30 User Onboarding Tools To Make Your Product Experience Exceptional

30 User Onboarding Tools To Make Your Product Experience Exceptional
User Onboarding is like learning to ride a bicycle. And User Onboarding tools are those parts of the bicycle, that keep it intact and helps you ride it smoothly! Wondering why I started this article with such an analogy? Well then, I’d recommend you to read my article on User...
By : Gokul Suresh0 Comment User OnboardingContinue Reading

How To Build A Rock Solid User Onboarding Process!

User Onboarding
Truth be told, User Onboarding is a tricky business. You may think that you know how to build and execute an onboarding process seamlessly. You might also believe that you could hack the process to get buttloads of active users. But, ultimately, the truth is, a single misfire is enough...
By : Gokul Suresh0 Comment User ExperienceContinue Reading

How Artificial Intelligence is Shaping the Future of Customer Support!

Artificial Intelligence and customer support
By 2020, customers will manage 85% of their relationship with enterprises without interacting with a human.” – This was one of the most surprising predictions in Gartner’s Customer 360 summit. These numbers are good enough to make any experienced customer support executive cringe!
By : Shivani Nalkar1 Comment Customer SupportContinue Reading

Top 7 Change Management Tools to Add to Your Arsenal in 2017

Top 7 Change Management Tools to Add to Your Arsenal in 2017
Google normally has answers for everything! But recently, when I searched for “Change Management Tools”, it turned up some resources that barely gave me the information that I needed. The resources were great, it gave me the leeway to understand the processes and information required to decide on the tools. And due to the vastness and complexities of Change Management, I wasn’t surprised. Instead, that built my determination to find out the best change management tools.
By : Gokul Suresh0 Comment Change ManagementContinue Reading

Best of The Lot - 15 Most Read Articles From Whatfix Academy In 2016

Best of The Lot - 15 Most Read Articles From Whatfix Academy In 2016
For the uninitiated, Whatfix Academy ranges from everything and anything about simplifying user experience. That being articles about user onboarding, UX strategies, user engagement, retention, customer success, and even how to’s and guides on web applications like top CRM’s, LMS, and others.
By : Gokul Suresh0 Comment UncategorizedContinue Reading

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Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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