But good customer care comes with a hefty price tag – an average cost per inbound customer service call is estimated to be $1.30 as per the Worldwide Industry Benchmark Report 2015. So how do you cut down your customer service costs by 50% without compromising on quality? Here are Four Simple Steps to help you with that!
September 1, 2015Customer SupportContinue Reading
The success ratio of your company’s sales is built up gradually with a strong pipeline of leads, as its backbone. So managing your Salesforce leads efficiently, will help your Sales representatives get their hands on the immediate prospects and with it a shot at a brand new deal. August 31, 2015Salesforce TrainingContinue Reading
In this tutorial of Salesforce 101, we will walk you through the basics of utilizing leads in Salesforce. For best results, we recommend you to try the Whatfix Way.
August 25, 2015Salesforce TrainingContinue Reading
If Dave Grohl’s sheer uber awesomeness isn’t enough for you, then here are reasons why you CANNOT, i mean CANNOT miss The Foo Fighters if you are at Dreamforce this year.August 20, 2015UncategorizedContinue Reading
Since transparency is the only way businesses can succeed today, companies – big or small, have started to re-examine and rehash their sales process – making them more consumer or client oriented.August 18, 2015User ExperienceContinue Reading