What Is Customer Retention, Where Does It Start, And How Can It Grow Your Business?

Customer retention
If you’re having trouble retaining customers, your marketing efforts are like hauling water in a leaky sieve (but this time, it’s dollars leaking out). Your business is hurting, and if you can’t keep customers around, failure is just around the corner. So let’s clear up some misunderstandings about customer retention and set you on the path to success, shall we?
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The 3 Pillars Of Customer Retention And How To Build Them Right

customer retention
The difference between a business that grows sustainably and the one that burns out in just a few months is more often than not just, customer lifetime value. With more and more businesses coming into play, offering similar products/services, this powerful metric has become difficult to achieve....
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Customer Retention Strategies & Why Customer Service Isn’t Enough

You have a great product that solves somebody’s problems; you’re already attracting (mostly) your ideal customers; and your challenge now is keeping them. We’ll take these three facts as given, because without those ducklings in a row, you don’t have a shot at customer retention...
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Hack: How To Use Your Customer Success Stories To Grow Your Startup

customer success stories
There is free content that no one has told you anything about? This content is being shared by your customers on a regular basis but there is a good chance that you are not tapping into it. Success Stories...
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Salesforce 101 - 4 Useful Hacks To Manage Salesforce Email

Salesforce 101 - 4 Useful Hacks To Manage Salesforce Email
Irrespective of the email client you use, as a Salesforce user, you have the native email service within the CRM. This chapter of Salesforce 101 will show you four hacks that will help you manage this native email service within Salesforce.
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6 Advanced Tips To Improve Small Business Customer Service

mall businesses are known for going the extra mile to better their customer’s experience. Each customer is treated as an individual and not a number, which is not the case in large businesses and corporations – to them, it is the sales that matter....
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10 Marc Benioff Quotes That Will Motivate You To Achieve Greatness

10 Marc Benioff Quotes That Will Motivate You To Achieve Greatness
A visionary who started Salesforce in the form Software As A Service (SaaS) platform. The idea and the platform took off to inspire an entire generation of entrepreneurs.Here are 10 of his most amazing quotes to motivate you:
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The Must Have Onboarding Checklist

After going through the grind of ‘welcoming and settling in’ our users, making mistakes and improvising on the go, we created a ‘fits all businesses’ user onboarding checklist. And here’s what it looks like...
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6 Keys To Improving Your Team's Customer Service Training

Good Companies tend to have good customer service, but the greater ones are always asking as to, “What is good customer service?” Because if you’re not always improvising, you might miss out on opportunities to bond with your customers, especially when they need you the most.....
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How I Mastered Salesforce In A Week Using Whatfix Guides

master salesforce
When I first heard of Salesforce one week ago, I had no idea what it was. All I was told about Salesforce was that is it is a Customer Relations Management platform. I was clueless on what to expect from the platform and then I came across Whatfix’s free extension that promised to help me master it quickly and efficiently.
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Meet Whatfix At Dreamforce 2015 At Booth #N2230

Whatfix at Dreamforce
With Dreamforce just a week away, we’ve got plenty of things planned to showcase. So don’t forget to visit our Booth #N2230 and connect with us, see our big ideas in action and get some great insights into streamlining your Salesforce CRM. ..
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Salesforce 101- How To Manage Opportunities In Salesforce?

Opportunities in Salesforce
Once you understand Salesforce opportunities, you will easily be able to manage all the leads in your pipeline and also create quotes based on the information collected. So this week, our Whatfix Salesforce 101 is dedicated to get you streamlined on how to use opportunities in Salesforce...
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Ease Customer Retention With These 7 Easy Tips

customer retention tips
So, if you’re facing a tough time retaining customers, it’s safe to assume that you aren’t getting the 4th step right, i.e., you’re perhaps failing to engage your customers after they’ve bought from you.Customers could abandon your product for several reasons, here are 3 big ones.....
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The Ultimate Cheat Sheet For An Awesome Dreamforce 2015

Dreamforce 2015
Let’s begin this cheat sheet with the most important thing, without which this post itself is irrelevant, i.e., Dreamforce 2015 registration....
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Watch Dreamforce 2015 Live

watch Dreamforce 2015 live
Now to the happy news. Just like last year, this year also there will be live streaming of many programmes at Dreamforce 2015. So that means, you get to avoid all the hassle of walking till your legs get sore or getting comfortable seats for your favourite event.
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Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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Discover How Whatfix Can Help Your Business


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